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Integrity Automotive Inc.
540-727-8034
902 South Main St
Culpeper, VA 22701
38.467971 -77.998347
http://integrityautova.com/
4.91/5.00 average rating
143 reviews
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  Reed 06/21/2018
Service here is wonderful and their labor rates are fair, however, They will mark up the price of your part 125 percent and when you complai, they literally compare it to the purchase of a steak being marked to sell in a grocery store. They have to mark up to pay their bills. This is nothing but price gouging consumers on parts that they get below retail and delivered for free from local merchants. I used to work for one of those local merchants and know. I can see markup of 30 percent or less but over 125 percent is taking advantage of consumers. If they can't make enough in labor hours and small markups, they don't need to be in business .quality of service here is exceptional but from now on I will go back to c and c shell for quality, service, and price.
Shop Comment
Thank you for your comment but I take exception to the markup statement. First - we do not mark up our parts 125%. We basically pay the same amount for parts as you do - check with your parts dealer. 2nd - I was comparing the price of a steak in a grocery store to one you would purchase in a restaurant. Like us, they mark up their product. We cannot compete with retail store which purchase in bulk. 3rd - We can offer the best in service because we have experience, trained techs. Cheap service requires cheap techs. Our standards are high so we employ the best. I hope you will reconsider and come see us again!
  Ricky 08/27/2018
WENt in for an inspection. Came out and failed. I was okay with that. BUT, what I was not okay was how the inspector would not specifically tell me why it failed. LCustomer Service is horrible here. Would NOT recommend going here for an inspection. They will not pick everything and everything.
Shop Comment
So sorry you were unhappy with your State Inspection. We follow Virginia State Guidelines and encourage you to contact the State Police if you feel we were not fair. I did review the invoice. It listed all items needed to pass inspection. If you have any questions, I will be glade to go over the list with you. Diane
  Gemma 08/11/2016
Overpriced, said my vehicle did not pass inspection because the ball joint needed to be fixed ($400+). Took it to a mechanic in my town and he said it was fine, just needed an oil change. I have heard of multiple people saying they take advantage of you here, especially women, so watch out.
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540-727-8034
near by local auto car shop
902 South Main St
Culpeper, VA 22701
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